How We Handle Quality
Know what you’re ordering
We keep this simple and checkable: every batch has a number, and the site tells you which documents we hold for it — including when the answer is none yet.
Batch numbers
Every vial carries a batch number, printed on the label and recorded against your order.
Documents when we have them
If we hold a document for a batch, you can read it exactly as the issuing lab wrote it — method, date and results included.
We say when we don’t
If we have no document for a batch, the site says so plainly. We never describe testing that has not been done.
Sealed vials
Products are supplied in sealed, stoppered glass vials.
Careful packing
Orders are packed protectively for transit.
Ask us anything
Not sure what comes with a batch? Contact us before you order and we will tell you.